X Close
Online Enquiry
Name *
Phone *
Email *
* Required fields

Contact Us


16 098 602 790



8 Silkwood Rise, Carrum Downs,

3201, Victoria,  Australia



toll-free from within Australia

1300 361 771



15 Year Manufacturer's Warranty
Design Flow Pty Ltd warrants to the original purchaser that Matrix screening, fencing and flooring products will be free of structural faults due to defects in manufacturing for a period not exceeding 15 years from the date of purchase.
Whilst the colour formulation of the materials has been designed to withstand many years of exposure to the sun and weather, the warranty does not cover natural fading or a reduction of material properties over time.
This warranty is only valid where the product has been installed in accordance with our installation instructions.
All warranty matters are to be referred through the original place of purchase. Valid warranty claims will be settled by either full replacement or satisfactory repair of the faulty product.
Warranties and remedies including compensation for consequential or direct losses, other than those set out above are hereby excluded, except to the extent where to so exclude would contravene any current consumer protection law (including the Trade Practices Act (Cth. 1974) or cause any part of this warranty to be void.